Finance Assistant

£26,000
Full Time 
West of Norwich 

My client is currently seeking a Finance Assistant to join their busy and supportive finance team based near Norwich. This is an excellent opportunity for someone with strong administrative skills, attention to detail, and a customer-focused approach who is looking to develop their career within a collaborative business environment.

The Role

Reporting to the Sales Ledger Supervisor, the successful candidate will be responsible for ensuring invoices are processed accurately and within agreed timescales, while managing and resolving invoicing queries efficiently.

The role will involve working closely with suppliers, internal teams, and members to maintain accurate financial records and provide excellent customer service support.

Key Responsibilities

• Accurately validate and process invoices received via post, email, and internal systems
• Raise and manage invoice queries with suppliers and buyers where required
• Liaise with suppliers to resolve incorrect invoicing issues
• Process supplier credit notes accurately
• Support the processing of member correction documentation within deadlines
• Record and manage member queries within the CRM system
• Ensure invoice corrections are processed alongside associated credit notes
• Process correction paperwork in line with monthly deadlines
• Assist with monthly post-out processes as required
• Provide administrative support across the finance team when needed
• Support wider business functions with calls, emails, and task management during busy periods
• Maintain a professional and customer-focused approach at all times

About You

The ideal candidate will be highly organised, detail-oriented, and confident managing multiple priorities in a fast-paced office environment.

Essential Skills & Experience

• Strong verbal and written communication skills
• Good standard of written English
• Excellent attention to detail
• Strong organisational and time management skills
• Confident using Microsoft Office and digital systems
• Experience working within a busy office environment
• Understanding of invoices, credit notes, and VAT
• GCSE Maths and English (Grade 4/C or above, or equivalent)

Desirable Experience

• Previous sales ledger or finance administration experience
• Invoice processing and query management experience
• Knowledge of NetSuite or Harrier systems
• Customer service qualifications or training

The successful candidate will be:

• Friendly, approachable, and team-oriented
• Customer-focused with a professional attitude
• Proactive, organised, and methodical in their work
• Resilient and adaptable within a busy environment
• Confident taking ownership of tasks and responsibilities
• Collaborative with colleagues and stakeholders
• Motivated to deliver high standards of accuracy and service

Contact Rebecca on 01603 851840 or email [email protected]