Senior Credit Controller

Location: West Norfolk
Salary: £33,000 + Bonus

A fantastic opportunity has arisen for an experienced Senior Credit Controller to join a growing and successful organisation based in West Norfolk.

This is an excellent opportunity for a proactive finance professional to take ownership of a varied ledger, build strong customer relationships and play a key role in maintaining healthy cash flow across the business.

Key Responsibilities

• Manage a portfolio of customer accounts, ensuring records are accurate and up to date.
• Proactively chase outstanding payments via telephone, email and written correspondence.
• Allocate and reconcile incoming payments.
• Monitor aged debt reports and identify potential risks.
• Resolve complex account queries and negotiate payment solutions.
• Maintain accurate account records and supporting documentation.
• Prepare account reports and updates for internal stakeholders.
• Build and maintain strong working relationships with customers and colleagues.
• Support general finance administration, including reconciliations and invoicing.
• Identify opportunities to improve processes and enhance the efficiency of the credit control function.

About You

The successful candidate will have:

• Previous experience in credit control, accounts receivable or a similar finance role.
• Experience managing a sales ledger from start to finish.
• Excellent communication and negotiation skills.
• The confidence to manage difficult conversations professionally.
• Strong attention to detail and excellent organisational skills.
• A proactive and commercially minded approach.
• Good Excel and Microsoft Office skills.

What’s on Offer

• Competitive salary of £33,000 plus bonus.
• A varied and rewarding role within a growing organisation.
• A supportive and collaborative team environment.
• Opportunities for professional development.
• Flexible working options available.

If you’re an experienced Credit Controller looking for your next challenge with increased responsibility and the opportunity to make a real impact, we’d love to hear from you.

To apply, contact Rebecca on 01603 851840 or email your CV to [email protected].